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Shipping & Returns


Your items will be delivered in the time shown, which is usually within 5-7 days dependent upon specific delivery requirements (see below). Once your item has been approved for despatch our carriers will be in touch via email to let you know when your items will be delivered. This can be a shorter time period, but can take longer depending on where in the country you are, so please be patient with us, good things come to those who wait!

If you have any specific requests you will be able to contact the carriers via email or telephone to discuss your requirements. When the day for delivery arrives our carrier service will contact you, via mobile phone text message, to let you know whether the delivery will be am or pm.

Please also note that delivery prices on the website currently only pertain to England, Scotland and Wales. Deliveries outside these areas may be subject to additional charges.

If you have any other requests regards specific delivery requirements or simply queries regarding our delivery service please call us on 01902 774647. We will always do our best to accommodate your requirements as far as possible.


We hope that you will love your Garden Style products and enjoy them for many years to come, but if you are not completely satisfied, we will be happy to talk to you about how we can put matters right.

Please email us through the contact form or call us on 01902 774647

If your after a speedy return, please use our order and returns sheet.


Faulty Product?

Products which are faulty may be returned at our expense and either exchanged or you can have your money refunded. See our warranty terms for the definition of faulty. All of our products are made from wood, which is a living material liable to some variation and attributes which are entirely natural.

Changed Your Mind?

If you change your mind about a product, it can only be returned to us if it is in a re-saleable condition and has not been used, treated, part-assembled, or assembled if it came part-assembled. You will need to pay for the cost of carriage back to us.

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